Agentic AI · Automation · Applied ML

Systems with intent.

Volens builds autonomous agents for enterprise operations. They read your documents, reason over your rules, act in your systems and prove every step.

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volens-agent · ap-invoice · run #V-2048 EXAMPLE
    model=claude · cache_hit=0.81 · tokens=41k cost €0.21 · human 40s
    Works with the systems you already run
    SAP S/4HANASalesforceServiceNowMicrosoft 365Copilot StudioDynamics 365WorkdayOracle
    Why Volens

    We spent a decade automating the enterprise the hard way. Now the machines can think.

    Volens was founded by people who built and ran enterprise automation for years: RPA estates with hundreds of bots, intelligent document pipelines, and the first generation of Copilot and AI-agent deployments inside large organisations.

    We learned two things. First, automation only pays when it survives contact with messy reality: the scanned invoice, the exception nobody documented, the system that changed overnight. Second, enterprises will only trust autonomy they can inspect.

    So we are building the company we wished we could have bought: agents with real judgement, wired into the systems you already run, with every decision on the record. Founded in Pune, built for the world.

    The founding team, Volens
    01

    Operators, not tourists

    We have owned automation CoEs, SLAs and audit findings. We design for the people who will run this at 2 a.m.

    02

    Judgement, not scripts

    Agents reason over your policies and escalate when unsure. The brittle click-recording era is over.

    03

    Proof, not promises

    A sealed, replayable ledger for every run. Your auditors and your CFO see the same picture.

    04

    Built to outlast the model

    Frontier models change every quarter. Our runtime, connectors and audit layer stay. Your investment compounds.

    05

    India depth, global reach

    Engineering in Pune, customers across India, the EU, the UK and North America, data residency where you need it.

    How it works

    One control loop, applied to every process you would rather not run by hand.

    A Volens agent understands the job: the document it has never seen, the exception the rulebook forgot, the API that changed last Tuesday.

    PERCEIVEL1

    Read

    Documents, emails, screens, voice, sensor streams. Vision-language extraction with field-level confidence, in 30+ languages.

    DECIDEL2

    Reason

    Claude plans against your policies, thresholds and approval matrices, backed by retrieval over your knowledge and ML signals from your data.

    EXECUTEL3

    Act

    Typed tool calls into SAP, Salesforce, ServiceNow and Microsoft Graph, validated before write. UI automation only as a fallback.

    PROVEL4

    Audit

    Inputs, prompts, outputs, tool calls and human decisions sealed into one replayable trace. Nothing happens off the record.

    Capabilities

    From your first agent to the whole intelligence layer.

    Products where the problem is repeatable, engineering where it is not. Everything shares one runtime, one connector fabric and one audit ledger.

    VOL-AGT-01 Available

    Volens Agent

    Goal-driven agents that own a business process end to end with approval checkpoints you define.

    • Policy-aware planning
    • Typed tool use, validated writes
    • Escalates instead of guessing
    VOL-AGT-02 Pilot

    Multi-agent orchestration

    Specialist agents coordinated on one problem: planner, researcher, executor, reviewer, with shared memory and budgets.

    • Delegation and hand-off protocols
    • Cost and latency budgets
    • Deadlock and loop detection
    VOL-AGT-03 Available

    Agent evaluation & guardrails

    Scenario suites replayed from real traces, policy guardrails, red-team harnesses and regression gates before any agent ships.

    • Trace-derived test sets
    • Prompt-injection defence
    • Pass/fail gates in CI
    VOL-AGT-04 Pilot

    Conversational & voice agents

    Agents that talk to customers and employees in chat, Teams and on the phone, and then do the work, not just answer.

    • Streaming voice with barge-in
    • Identity-aware actions
    • Hand-off to humans with context
    VOL-AGT-05 Available

    Computer-use agents

    For systems without APIs: agents that operate legacy desktop and web UIs by sight, under the same policies and ledger.

    • Vision-driven UI control
    • Sandboxed sessions
    • Step-level approval
    VOL-AGT-06 Available

    Agent engineering services

    Our engineers embedded with your team to design, build and harden your first production agents, then hand over.

    • Use-case discovery and ROI model
    • Build, evaluate, deploy
    • Enablement and runbooks
    Impact estimate

    What one process is worth.

    Move the sliders to your numbers. This is a planning estimate using conservative assumptions; a design-partner pilot replaces it with measured results from your own traces.

    Assumes agents cut handling time to zero on straight-through items and by 60% on items routed to a human. Currency shown in INR; the ratio holds in any currency.

    —
    Hours returned per month
    —
    Monthly value, INR
    —
    Full-time equivalents redeployed

    —

    Architecture

    Reasoning in the middle. Discipline on every side.

    L0

    Surfaces

    Teams, Copilot, web console, APIs and voice. Where people and agents meet.

    L1

    Agents & flows

    Volens Agent, Flow and Docs. Goal, plan, policy, checkpoints.

    L2

    Reasoning core

    Claude via the model gateway, with retrieval, ML signals and distilled models where they fit.

    L3

    Connector fabric

    Typed MCP tools for SAP, Salesforce, ServiceNow, Microsoft 365 and legacy UIs.

    L4

    Trust plane

    Audit ledger, approvals, identity, residency and observability underneath everything.

    L0 SURFACES Teams · Copilot · Console · API · Voice AGENTplan · policy · checkpoints FLOWdeterministic steps · SLAs DOCSextract · classify · confidence L2 REASONING CORE Claude tool use · extended context · batch · Agent SDK gateway · routing · cache · RAG · ML signals · distilled models SAP Salesforce ServiceNow M365 · Legacy UI L4 TRUST PLANE audit ledger · approvals · identity · residency (IN · EU) · observability
    Where it lands first

    Document-heavy, rule-bound, expensive to get wrong.

    Finance

    AP / AR close-the-loop

    Three-way match, exceptions, dunning and vendor correspondence handled end to end.

    Procurement

    Contract & PO intake

    Clause extraction, playbook checks, approver routing with deviations pre-highlighted.

    Insurance

    FNOL to settlement

    Read the pack, verify cover, chase gaps, prepare the adjuster's file.

    Banking

    KYC & onboarding

    Evidence assembly, policy checks and audit-ready records with sources linked.

    IT operations

    Service desk resolution

    Triage, diagnose and resolve common tickets; escalate with a full context pack.

    Manufacturing

    Maintenance & quality

    Telemetry-driven work orders and vision inspection wired into SAP PM.

    Built on Claude

    Frontier reasoning, wrapped in enterprise discipline.

    We build on Anthropic's Claude because the work we automate is unforgiving. Long documents, exact tool calls and instructions that must be followed to the letter are where Claude is strongest, and its safety posture matters to the regulated customers we serve.

    01

    Long-context document understanding

    Whole contracts and multi-hundred-page claim packs in one pass, with citations back to the page.

    02

    Reliable tool use

    Typed tools over SAP, Salesforce, ServiceNow and Microsoft Graph with structured outputs validated before any write.

    03

    Instruction following and refusal

    Policies are instructions. Claude follows them and escalates when a case falls outside them, which is what an auditor wants to see.

    04

    Economics at volume

    Prompt caching, batch processing and routing keep a document-to-posting run in the cents, so the business case holds at scale.

    Experience
    Studio · HIL console · Teams & Copilot
    Agents
    Volens Agent · Flow · Docs · policy engine
    Reasoning
    Claude · tool use · extended context · batch · Agent SDK · computer use
    Knowledge
    RAG · vector + keyword · ML signals · distilled models
    Connectors
    MCP fabric · SAP · Salesforce · ServiceNow · M365 · UI fallback
    Trust
    Audit ledger · approvals · RBAC · residency (IN · EU)
    Deploy
    Volens Cloud · AWS Bedrock · Vertex AI · Azure · customer VPC
    Working with us

    Ninety days from first call to an agent your auditors have signed off.

    A fixed path with a decision gate at each step. You can stop at any gate and keep everything produced so far.

    01
    Weeks 1–2 · Discover

    Pick the process that pays

    We map candidate processes with your team, pull real samples and traces, and build the business case you saw in the calculator, with your numbers.

    • Opportunity map and ROI
    • Data and systems access plan
    • Go / no-go with a fixed pilot price
    02
    Weeks 3–10 · Pilot

    One real process, in production

    We build, evaluate and run the agent on live volume with human checkpoints, measuring straight-through rate, accuracy and cycle time weekly.

    • Agent, connectors, HIL console
    • Evaluation suite from your traces
    • Security and audit review pack
    03
    Week 11+ · Scale

    Hand over, then multiply

    Your team runs it; we expand to the next processes on the same runtime, connectors and ledger, so each one costs less than the last.

    • Enablement and runbooks
    • Roadmap of next agents
    • Platform subscription or managed service
    Roadmap

    Agents today. Fleets of them next. Then the physical world.

    The name is Latin for "acting of one's own accord". The company is built so that what we learn giving software agents judgement carries straight into machines that move.

    Now · 2026

    Document & process agents

    Volens Docs and Volens Agent in production with design partners in finance, procurement, insurance and shared services.

    • MCP connectors: SAP, Salesforce, ServiceNow, M365
    • Audit ledger and approval flows
    • India and EU deployments
    Next · 2027

    Multi-agent orchestration

    Volens Core and Studio: many specialised agents coordinated on one problem, designed and evaluated by the teams who own the process.

    • Delegation, shared memory, budgets
    • SDK and connector marketplace
    • Copilot and Teams as first-class surfaces
    Beyond · 2028+

    Physical AI

    Volens Motion brings the same intent, policy and audit model to robots and automated facilities, so digital and physical work share one record.

    • Fleet tasking, safety envelopes
    • Warehouse, lab and plant pilots
    • One trace across software and machines
    Trust

    Autonomy you can hand to an auditor.

    Humans decide the hard cases

    Approval checkpoints are part of the agent's plan, not an afterthought. You set thresholds; the agent respects them.

    Replayable audit ledger

    Inputs, prompts, outputs, tool calls, approvals and timing, sealed per run. Replay it a year later and get the same picture.

    Your data stays yours

    No training on customer data. India and EU residency, customer-managed keys, VPC and air-gapped deployment options.

    Controls for regulated industries

    RBAC, encryption in transit and at rest, retention policies and evidence exports built to support SOC 2, ISO 27001 and DPDP programmes.

    Questions we hear

    Straight answers.

    How is this different from the RPA we already have?

    RPA replays recorded steps and stops when anything deviates. A Volens agent understands the goal and your policies, so it handles variation, explains what it did, and asks a human when it should. We also migrate existing bots gradually; nothing has to be ripped out on day one.

    Will an agent take actions we did not approve?

    No. Every agent runs inside a policy you define: which tools it may call, which thresholds require approval, and which actions are never automated. Those limits are enforced by the runtime, not just by the prompt, and every action is on the ledger.

    Where does our data go?

    You choose. Volens Cloud in India or the EU, your own AWS, Google Cloud or Azure account, or fully inside your VPC. We never train models on customer data, and keys can be customer-managed.

    Which systems can you connect to?

    SAP, Salesforce, ServiceNow, Microsoft 365, Dynamics 365, Workday and Oracle through typed connectors, any REST or OData API quickly, and legacy desktop or web applications through computer-use agents when there is no API.

    How long until something is live?

    A scoped pilot runs on live volume within six to eight weeks of kick-off, after a two-week discovery. Most design partners have a signed-off production agent inside ninety days.

    Do we need our own AI or data-science team?

    Not to start. Our engineers build the first agents with you and hand over with runbooks and enablement. Many customers then grow an internal team on top of Volens Studio and the SDK; we support either path.

    Early access

    Become a design partner.

    We are working with a small number of enterprises in finance, insurance, banking, manufacturing and shared services. Tell us about one process; we will come back with a view on what it is worth and how fast we could run it.

    A scoped pilot on one real process, live within weeks
    Our engineers in the room, then a clean hand-over
    Pricing that reflects the help you give us
    A say in the roadmap of Volens Core and Studio
    Emailhello@volens.tech
    HQPune, Maharashtra, India
    ServingIndia · EU · UK · North America

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